Privacy Policy

Last Updated: May 23, 2025

Welcome to Shane13.com! We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.

1. What Information We Collect

We collect information in a few different ways:

  • Information You Give Us Directly:
    • Account & Purchases: When you sign up for an account, purchase merchandise, or book video editing services, we collect information like your name, email address, shipping address, and payment details (processed securely by our payment partners).
    • Newsletter: When you subscribe to our newsletter, we collect your email address and possibly your name.
    • Blog Comments: When you leave a comment on our blog, we collect your name, email address, and any information you provide in the comment.
    • Contact: When you contact us with inquiries, we collect your name, email address, and the content of your message.
  • Information We Collect Automatically:
    • Cookies & Website Usage: Like most websites, we use cookies and similar technologies to understand how you use our site (e.g., pages visited, time spent). This helps us improve your experience. This may include your IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to:

  • Provide Our Services: Fulfill your merchandise orders, deliver video editing services, and manage your account.
  • Communicate With You: Send newsletters, respond to your comments and inquiries, and provide updates and promotions (if you’ve opted in).
  • Improve Our Website: Analyze how our site is used to enhance our content, design, and services.
  • Maintain Security: Protect our website and users from fraud or misuse.

3. Sharing Your Information

We don’t sell your personal information. We only share it in limited circumstances:

  • Service Providers: With trusted third parties who help us operate our website and business (e.g., payment processors, email newsletter services, shipping companies). They are obligated to protect your information and use it only for the services they provide to us.
  • Legal Requirements: If required by law, such as in response to a court order or legal process.

4. Your Choices & Rights

  • Account Information: You can review and update your account information by logging into your account.
  • Newsletter: You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in any email.
  • Cookies: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your experience on our site.
  • Comments: If you’ve left comments, you can request to have them edited or removed by contacting us at support@shane13.com
  • Access & Deletion: You can request access to the personal information we hold about you or ask us to delete it by contacting us at support@shane13.com . We will respond to your request within a reasonable timeframe.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@shane13.com

Platform: Third-Party Service’s

1. WORDPRESS

Comments

  • When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string. This information helps us with spam detection.
  • An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy can be found at: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any such location data from images on the site.

Cookies

  • If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience, so you don’t have to re-enter your details when leaving future comments. These cookies will remain on your device for one year.
  • When you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is automatically removed when you close your browser.
  • Upon logging in, we will also set up several cookies to store your login information and your screen display preferences. Login cookies are active for two days, while screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be deleted.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

  • Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has directly visited the other website.
  • These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. This includes tracking your interaction with the embedded content if you have an account and are logged in to that specific website.

Who We Share Your Data With

  • If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • If you leave a comment, the comment and its associated metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments, rather than holding them in a moderation queue.
  • For users who register on our website (if applicable), we also store the personal information they provide in their user profile. All users have the ability to see, edit, or delete their personal information at any time (with the exception of their username, which cannot be changed). Website administrators can also view and edit this information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This right does not extend to any data we are legally or administratively obliged to keep for security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

2. Mailpoet Newsletters & Emails

If you’ve subscribed to our newsletter, are a member of our website, or have made a purchase, you’ll likely receive emails from us. We only send emails that you’ve explicitly signed up for or that are related to the services we provide.

To send you emails, we use the name and email address you provide. We also log the IP address used during signup to prevent system abuse.

This website sends emails through the MailPoet Sending Service. This service allows us to track email opens and clicks, helping us improve our newsletter content. No identifiable information, other than your email address, is tracked outside of this website.

Here are the cookies that MailPoet may generate:

  • mailpoet_page_view
    • Expiry: 3,650 days
    • Purpose: Tracks the last time a subscriber viewed any page on the site.
  • mailpoet_revenue_tracking
    • Expiry: 14 days
    • Purpose: Tracks which newsletter led to a click-through and a subsequent purchase in our WooCommerce store.
  • mailpoet_subscriber
    • Expiry: 3,650 days
    • Purpose: Tracks subscriber engagement. This cookie is used when you log in, sign up via a form, confirm a newsletter subscription, or place a WooCommerce order. You must be opted-in and a confirmed subscriber for this cookie to be active.
  • popup_form_dismissed_{$formId}
    • Expiry: Varies per form setting
    • Purpose: Tracks if you’ve previously dismissed a specific form (like a popup, slide-in, or fixed bar), preventing it from being displayed again until the cookie expires.

3. WooCommerce

Information Collected During Checkout

We collect information about you during the checkout process on our store to ensure a smooth and efficient experience.

What We Collect and Store:

While you visit our site, we’ll track:

  • Products you’ve viewed: This helps us show you products you might be interested in based on your recent activity.
  • Location, IP address, and browser type: We use this for purposes like estimating taxes and shipping costs.
  • Shipping address: We’ll ask you to enter this so we can estimate shipping before you place an order and, of course, send you your purchase!

We also use cookies to keep track of your cart contents while you’re Browse our site.

When you make a purchase, we’ll ask for the following information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Credit card/payment details
  • Optional account information (username and password)

We use this information for various purposes, including:

  • Sending you information about your account and order.
  • Responding to your requests, including refunds and complaints.
  • Processing payments and preventing fraud.
  • Setting up your account for our store.
  • Complying with legal obligations, such as calculating taxes.
  • Improving our store offerings.
  • Sending you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number to pre-populate the checkout for future orders, making your shopping experience faster.

Data Retention:

We generally store your information for as long as needed to fulfill the purposes for which it was collected and used, and as long as we are not legally required to keep it longer. For example, we will store order information for a specified period (e.g., for tax and accounting purposes). This includes your name, email address, and billing and shipping addresses.

We will also store any comments or reviews you choose to leave on our site.

Who on Our Team Has Access:

Members of our team have access to the information you provide us. Both Administrators and Shop Managers can access:

  • Order information: Such as what was purchased, when it was purchased, and where it should be sent.
  • Customer information: Such as your name, email address, and billing and shipping details.

Our team members have access to this information to help fulfill orders, process refunds, and provide you with support.

What We Share with Others:

We share information with third parties who assist us in providing our order and store services to you.

Payments:

We accept payments through PayPal. When processing payments, some of your data, including information required to process or support the payment (such as the purchase total and billing information), will be passed to PayPal. Please refer to the PayPal Privacy Policy for more details.

4. LiteSpeed Cache

This site utilizes caching to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may easily be purged by the admin before their natural expiration if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

5. Akismet

We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter, such as their name, username, email address, and the comment itself).